Air New Zealand advises that it will be reducing capacity on its Shanghai route throughout April, and Hong Kong route throughout April and May as a result of the impact of coronavirus (COVID-19) on customer demand.

Shanghai services are currently suspended until 29 March as a consequence of international travel bans affecting crew logistics and customer bookings. The resumption of these services is dependent on a change in status of international travel restrictions. The health and safety of the airline’s crew and customers is paramount and re-entry into Shanghai, in particular, will also be subject to guidance from the New Zealand Ministry of Health and Air New Zealand Medical team.

From 30 March, Shanghai services will be adjusted from seven return services per week to a return service every second day through to 30 April. Hong Kong services, currently operated by Cathay Pacific, will resume on Air New Zealand aircraft from 29 March and will be adjusted from seven return services per week to four return services per week from 21 April – 31 May.